Refunds
30 days, no questions asked. If the course was not worth it, you should not have to argue with anyone to get your money back.
Last updated 2026-09-13
The policy
Ask for a refund within 30 days of purchase and we will refund it in full. You do not have to explain why, and you do not have to prove you watched it.
Refunds go back to the card you paid with, usually within five to ten business days depending on your bank.
How to ask
Email hello@freedtogo.com from the address you bought with, and say you want a refund. That is the whole process. If you have lost access to that address, tell us and we will find another way to confirm it is you.
What happens to your access
Access to the paid sessions ends when the refund is issued. Session 1 and the calculators stay free and open to you, as they are to everyone.
Group and cohort purchases
The same 30 days applies. If you bought seats for a group and only some were used, tell us how many and we will refund the unused ones without quibbling.
A note on chargebacks
If something has gone wrong, email us first — it is faster than a chargeback and we would rather fix it or refund it than have a dispute on record. We have never refused a refund inside the window.
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